DO YOU NEED HELP?

FREQUENTLY ASKED QUESTIONS

What if I want a model that isn't present?

If you are looking for a model that you do not find on our site, or you want a personalized watch, contact us! We will be happy to help you make your wish come true. You can write to us on Instagram or send us a message to our number WhatsApp

Your satisfaction is our priority . Do not hesitate to contact us, we will do our best to satisfy you!

Contacts:

We are open from 8:00 am to 8:00 pm, 7 days a week.

Customer Service:

mdrwatchshop@gmail.com

Write to us:

Fill out the form and you will be contacted within 24 hours.

Can I adjust the strap myself?

Of course! Adjusting the strap is a simple operation that you can do comfortably by yourself.
If you encounter any difficulties, we recommend that you contact a trusted watchmaker, who will be able to fix it in a few minutes with maximum precision.

What are the shipping times?

Shipping times vary depending on the option chosen during purchase.

Each order includes a tracking number to monitor the progress of your package in real time. In addition, we offer free shipping for orders over a certain amount. Find all the details on our shipping page.